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Delivery Information

Delivery details

For orders placed before 1pm Monday-Friday we endeavor to despatch all ordered items the same day. Orders are despatched via Parcel Force (Track & Trace) and in most instances orders are received the following working day. The service is trackable and requires a signature upon delivery. If you are not in for delivery a note will be left for delivery to be rearranged or for collection from a nearby Post Office or depot.

In the unusual circumstance that we receive an order which may include an item (s) that is/are currently out of stock, you will be contacted by a Customer Care Advisor by email or phone to advise of the situation and provide you with the opportunity to either:

  1. Request for the goods to be part shipped
  2. Confirm that you would prefer to wait for the complete order to be shipped

Due to unforeseen circumstances parcels can sometimes be delayed, if you have any concerns regarding your delivery please contact the NRS Customer Care department on 0800 7310003.

Urgent delivery

We regret we cannot always specify exact date or time of delivery. If you require a more urgent delivery e.g. overnight/guaranteed next day, it can normally be arranged at an additional shipment cost - please telephone your order to 0800 7310003 (8.30am – 5pm weekdays).

Delivery locations and charges

Delivery to mainland UK addresses. For these destinations orders under the value of £40.00 excluding VAT incur a standard delivery charge of £3.90 Inc VAT (£3.25 Ex VAT).

Delivery is free of charge on orders where the total cost of goods, excluding VAT, comes to £40.00 or more.